In the app
Open Account → Account settings → Privacy and data → Delete account and confirm. You are signed out after deletion succeeds. If it fails or you cannot sign in, email hello@stillsocial.app. Uninstalling is not an account deletion request.
Without the app
Email us with “Delete my Still Social account”, preferably from your account email. Tell us if you cannot access it so we can discuss safe ownership checks. Do not send passwords, codes or private social messages. We explain any information we must retain and respond within applicable legal deadlines.
What changes
Successful deletion removes your sign-in account and related profile, saved settings/progress, diagnostics, reports, referral, purchase-status and Family-link records. Deleting a Family owner removes the family relationship and included access; it does not delete the children’s separate accounts. Some actions and nicknames can remain in a continuing family’s history. Legal/security records, provider records and backups may need separate retention or handling.
Cancel subscriptions separately in your Apple or Google account. Deletion does not stop renewal or automatically provide a refund. Local app/browser settings, cookies, saved Photos or Files, and independent social accounts need their own device, browser or provider controls.
To remove only a Family link, the parent can remove the child from Family. The child keeps their account. See our privacy policy for more about data handling.